FAQ

When will I get my order?

We are working hard to get your order processed and out to you as soon as possible. Orders are processed during normal business hours, and will ship within 24 hours Monday - Thursday only. Please allow 1-2 business days for order processing and 3-5 business days (depending on location) once shipped to receive your order. 

Please note that during holidays orders may take a bit longer to ship and be received.

What if I need to change my order?

Many times orders are processed as soon as they are received so some changes will not be possible. If you do need something changed please reach out to fun@sunstaches.com to see how we can help.

Can I track my package?

Yes! Once your order has been processed and is ready for shipment you will receive an email containing your tracking number.

Do you offer free shipping?

We do offer free U.S. shipping on all orders over $25!

Do you ship internationally?

We are temporarily not able to ship internationally. We are working on a solution to make this work and will update soon!

Do you have Party Favor packs available?

Yes! All of our kids sized, $7.99 sunglasses are available in 3 and 6 packs, perfect for any birthday party! You can find these packs in the quantity drop-down area of each Lil' Character product page.

I would like to place a bulk order of Sun-Staches. Where should I go to do that?

Whether you’re a shop owner or distributor, we’d be happy to speak with you. Please email retailers@sunstaches.com and we will help you out.

What safety features do Sun-Staches offer?

You can rest assured you and your kids are protected in Sun-Staches! All Sun-Staches sunglasses offer 100% UV protection from the sun’s rays along with impact resistant lenses.

What size Sun-Staches should I purchase from myself or my child?

Although our products are made to fit one-size-fits-all, our Lil' Character, $7.99 line will best fit on kids ages 3-9. All other products are made to fit adults and children.

Are Sun-Staches safety tested?

Yes! All items are regularly tested to ensure the meeting of all safety standards.

California Prop 65 Information

WARNING: This product contains a chemical known to the State of California to cause cancer. For more information, go to www.P65Warnings.ca.gov

How else can I connect with Sun-Staches?

We would love for you to follow along with us on social media! Please find us @sunstaches on Facebook, Instagram, TikTok and Twitter!